QuickBooks lets you directly deposit, automate inventory and payroll management, and offer many other advanced features. One such feature is multi-user mode, letting the business share the company file over the network and work simultaneously. However, when opening a company file, you may face the H303 problem with multi-user hosting in QuickBooks, which may hinder your workflow. To continue with your data management, you must handle such issues promptly. This guide will help you discover the possible causes, along with the stepwise instructions for resolving error code H303.
You must fix error code H303 to connect your team to a single company file over the network. Resolve the error immediately with the help of QuickBooks professionals. Dial +1-877-752-9120 and talk to an advisor now!
What Triggers QB Error Code H303?
This section covers the possible reasons triggering error code H303 when opening a company file on multi-user network in QuickBooks:
• You might not be running the QuickBooks Database Server Manager on your server computer to host the company file.
• Hosting the company file on the workstation rather than the server.
• Any data damage to the company file or the network connectivity issues in QuickBooks.
Instant Ways to Troubleshoot QuickBooks Desktop Error H303
Let’s discover the suitable fixes for QuickBooks error H303 Windows 11 or other operating system when opening a company file on the network in QuickBooks Desktop. These stepwise instructions will help you address the issue promptly:
Run QuickBooks Database Server Manager
The QuickBooks Database Server Manager is a part of QuickBooks Desktop that is downloaded with the application but needs to be installed separately. It allows you to host the company file over the network and work with the team simultaneously. Here’s how to make use of the tool:
Step 1: Get the Latest Release of QuickBooks Tool Hub
• Close your QuickBooks program.
• Go to the official site of Intuit and download QuickBooks Tool Hub (1.6.0.5). Once the file is downloaded, save it on the easily accessible location. Note: If the Tool Hub is already available on your computer, go to the Home tab and check which version you use.
• Locate the file you downloaded QuickBooksToolHub.exe and open it.
• Accept the product’s terms and conditions and adhere to the instructions displayed on your screen.
• Once the installation completes, double-tap the Tool Hub icon to open it.
• If you can’t find the icon, manually search for it on the Windows desktop.
Step 2: Run QuickBooks Database Server Manager
If you haven't already, install QuickBooks Database Server Manager on the server computer, then run the tool using the Tool Hub.
• Click on Network Issues in the left pane of QuickBooks Tool Hub.
• Tap on the QuickBooks Database Server Manager button.
• Inside the tool, click Start Scan only if you see the company file. If you don't, hit Browse to locate the company file and click Start Scan.
• The QBDSM will quickly repair the Windows firewall and ensure it doesn't block the company file from opening.
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Step 3: Utilise the QuickBooks File Doctor Tool
• Navigate to Company File Issues in the left pane.
• Tap on the Run QuickBooks File Doctor button. The File Doctor utility might take a minute or more; wait until then.
• Now, choose your company file from the drop-down menu or click Browse if you can’t see the file. • Select the Check your file option and then Continue.
• Enter the QuickBooks admin password to allow the File Doctor to scan your company file, then click Next.
Review the Hosting Settings on Workstations
If the Host Multi-User Access is selected on a workstation, you can probably not open the company file on the multi-user network.
A server computer hosts your company file, not your workstation. Thus, ensure the hosting settings are only configured on the main computer.
• Launch QuickBooks Desktop on the workstation, and you will see error H303.
• Go to the File menu instead of opening the company File and selecting Utilities.
• If the option you see is Host Multi-User Access, don’t select it. Move on to the next workstation, which isn’t causing any issues.
• Select the option only if you see Stop Hosting Multi-User Access.
• Repeat the above steps on each workstation, and you see QB error code H303.
Once reviewed, move to the server computer and check the hosting settings:
• On your server computer, launch the QuickBooks program.
• Navigate to File> Utilities.
• If the option is Host Multi-User Access, select it. However, don’t select the option saying, Stop Hosting Multi-User Access.
Review the Services on Your Server Computer
Follow the steps below to check whether QuickBooks services are running on your server computer. If these services are not running error H303 QuickBooks Desktop. We will first review the QuickbooksDBXX and then follow the steps for QBCFMonitorService:
• Launch the Windows Start menu and search for Run. Then, press Enter.
• In the Run prompt, type services.msc and hit Enter again.
• Look for the QuickBooksDBXX service and double-click on it.
• For the Start Type, choose Automatic.
• The service status should either be Running or Started, if it’s not click Start.
• Go to the Recovery tab and select Restart the Service for these First failure, Second failure, and Subsequent failures.
• Apply all these changes and hit OK.
• Finally, repeat the above steps for QBCFMonitorService.
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Summary
We have reached the end of this article, which covers the possible causes and troubleshooting instructions for the H303 problem with multi-user hosting in QuickBooks Desktop.
However, if you get stuck or if these steps do not work, it is recommended that you contact QB professionals. Dial +1-877-752-9120 and talk to a QuickBooks ProAdvisor now! The team of experts is highly experienced and capable of handling such issues.